In today's dynamic world, bugs and issues are a way of life, given the dynamic nature of both the internal and external environments. Unfortunately, some of these issues, especially those related to security, can have a disastrous impact on the organization.
While it is impossible to avoid these issues, a more realistic approach would be to have the right tools and platforms that would help to mitigate the issue and reduce its overall impact on the organization.
Moogsoft is an AI-based observability tool for IT operations, and it helps mitigate risks, prioritize incidents, and consolidate visibility and control over your entire IT infrastructure.
But how is it different from that of its competitors? Who is it for?
Let's explore answers to these questions and more in this article, so read on.
What are the Benefits of Moogsoft?
Before we jump into a detailed review, let's look at the benefits of Moogsoft and what it can do for your business.
Reduces False Positives
Today's businesses create vast amounts of raw data. Still, Moogsoft’s machine learning algorithms eliminate the unwanted noise, so your business can focus on identifying and fixing those aspects that impact your business the most.
Further, AIOps capabilities connect the dots between elementary data to give you an accurate idea of the state of your infrastructure and the gaps in it so that you can take the necessary actions.
Speeds up the Resolution Process
Moogsoft has advanced correlation algorithms that connect the dots to provide a context, so you can get to the root cause and fix the issues faster. It is known to increase the Mean Time for Repair/Resolution (MTTR) by about 50%.
This platform uses a tag management system where each incident will automatically aggregate and collect tags, including custom ones. This will lead to more insights into the root cause and the resultant decrease in MTTR.
Automates Incident Response
With Moogsoft, you can build automated incident response workflows to remediate and auto-close incidents, especially in third-party systems. The biggest advantage is having a clean recording system that will lead to streamlined management and auditing.
Advanced Integration Choices
Moogsoft integrates with anything and everything, as it empowers you to create your integrations to add Moogsoft to your technology stack.
Natively, Moogsoft integrates with AppDynamics, AWS, Datadog, NewRelic, PagerDuty, Slack, Zabbix, and more.
All these mean you have a single and integrated platform for the entire incident lifecycle.
Easy Setup and Configuration
Another significant advantage of Moogsoft is that it is easy to set up, configure, and manage. As a result, you don't need resources with advanced or specialized skills.
Also, people of all technical knowledge can manage and use this platform.
Moogsoft supports scalable deployments and grows with your organization. Whether it is just a handful of sources in one location or thousands of sources across multiple locations, Moogsoft can handle it for you. No additional effort is required from your end as the platform scales automatically based on your needs.
Moogsoft is one of the few platforms that focus on administering and maintaining IT systems on behalf of its users. Hence, it has come up with landing pages for each feature, so you can quickly see what each feature is, how to set it up, its prerequisites, and any other pertinent information.
In all, Moogsoft is a cohesive platform that provides a holistic view of your infrastructure and operations. Organizations can leverage these views to get deeper insights from data, improve efficiency and operational workflow, enhance incident mitigation and handling, and more.
Moving on, let's do a critical review of Moogsoft, so you can decide if this is the right platform for your business.
Moogsoft is often called the Manager of Managers (MoM) as it aggregates alerts from many independent systems and integrates them into a centralized place for high levels of visibility.
Besides, its integration with many leading platforms, including some of its competitors, makes it easy for users to include Moogsoft within their existing technology stack.
Another salient aspect is its AIOps capabilities that correlate data across different sources and silos to give you meaningful insights, so you can accordingly address any gaps or issues. This can be helpful, particularly in environments that have significant legacy systems.
Finally, Moogsoft's UI is easy to navigate and can be used by users of all technical skills. Also, the setup process is straightforward, and maintenance is easy.
All these are huge advantages of using Moogsoft.
However, like any platform, Moogsoft has some shortcomings as well.
One of the headaches with Moogsoft is its automation process. It often generates multiple tickets for the same issue, which can lead to confusions and resource wastages. Some users have also opined that the alerts get closed automatically, even if they are not resolved.
It can also help to have alerting based on topologies and other criteria.
Further, Grafana reporting can be better, and the number of servers placed in Moogsoft can be increased.
Pros & Cons
- Sleek and simple admin console
- Built for enterprise AIOps
- Uses noise reduction AI to reduce alert fatigue and duplicate alerts
- Offers real-time analysis – even at scale
- Supports a free version
- Can take time to fully explore all the platforms features
Final Words on Moogsoft
To conclude, Moogsoft is a well-developed AI platform that powers IT operations and maintenance. Its integration with the most popular tools and its ability to correlate data and provide a holistic view make it an essential part of an organization's arsenal of monitoring and maintenance tools.
However, it also comes with some drawbacks, with its automation being a major one.
In all, Moogsoft is a good choice when you have many legacy systems in your infrastructure and want to get a holistic view of the performance of your tech stack as a whole. It is also a preferred choice when you want to get alerts on any issues in your infrastructure, so the same can be mitigated at the earliest.
Moogsoft may not be for everyone, so here are some alternatives that provide a holistic view of your IT operations.
Datadog is an advanced monitoring tool for IT operations. It empowers DevOps and IT teams to run applications at scale and give them the insights required to make the right decisions. In addition, it collects data and correlates them into actionable data for streamlined and proactive maintenance.
Splunk is a security and observability tool that integrates security, IT, and DevOps data to provide comprehensive insights into your IT operations. It is backed by an extensive ecosystem and a thriving community to address every question or issue.
AppDynamics is a full-stack management and analytics company that gathers information about the different aspects of your IT infrastructure and correlates them to provide real-time insights. In the process, it also improves decision-making and the resultant business outcomes.
Dynatrace is a unified AIOps platform that automates monitoring and alert management. It leverages the power of Artificial Intelligence to provide comprehensive insights into your IT operations, so you can make informed decisions that will augur well for your business.
5. New Relic One
New Relic One is an observability platform that combines your business’s development and operation aspects and helps resolve the pressing issues with the correct data. It works in real-time and provides pertinent information about your infrastructure, just when you want them.